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Bubbles of Laguna :: Customer Service


We accept American Express, Visa, Master Card and Diners.

  Privacy and Security Statement

Safe and Secure Shopping
Ordering from is safe and secure. Because we use SSL  technology (secure socket layer -- the industry standard and among the best software available today for secure commerce transactions), all your information is encrypted as it is transmitted. For extra security, Bubbles of Laguna does not store your credit card information (we only see the last four digits), the information is passed directly to our credit card processor for verification, and then to your bank. You will therefore need to re-enter your credit card information each time you shop.

SSL Web Server Certificates
We utilize THAWTE (a division of Verisign) Web Server Certificates to offer secure communications by encrypting all personal data to and from our site. Any time you see the SSL Certificate icon, you can be assured of complete confidentiality when filling out our forms and processing an order.

Secure Credit Card Processing
Bubbles of Laguna does not keep your credit card number on our Internet servers. The persons filling your order never see your credit card number either. Dedicated to security and maintaining your trust, we processes your credit card purchase using the latest secure electronic commerce payment services available.

Payment Methods
We accept major credit cards including -- Visa, Mastercard, Diners Club, Discover, and American Express -- when ordering on-line, by phone, and from our catalog.

We accept mailed-in Checks and Money Orders drawn on US Banks for phone and catalog orders.

We also accept Bubbles of Laguna Gift Certificates that can be purchased in increments of $25 and emailed to a friend or loved one.

Sales Tax
California state law requires that California-based businesses collect sales tax on orders shipped only to addresses within California. Since we have a physical location in California, we are required to collect a 7.75% sales tax for orders shipped to an address within California.

Your Privacy
At Bubbles of Laguna, we are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalized shopping experience. We do not sell or share your personal information with any third party. Please read on for more details about our privacy policy.

What information do we collect? How do we use it?
When you order, we need to know your name, phone number, e-mail address, mailing address, credit card number, and expiration date. This allows us to process and fulfill your order and to notify you of your order status. For added security, WE DO NOT STORE YOUR CREDIT CARD INFORMATION ONLINE. Therefore you'll need to enter your credit card information each time you order.

When you enter a contest or other promotional feature, we may ask for your name, address, and e-mail address so we can administer the contest and notify winners.

We personalize your shopping experience by using your purchases to shape our recommendations about the merchandise that might be of interest to you. We also monitor customer traffic patterns and site usage to help us develop the design and layout of the store.

We use email to communicate with you about your orders. Only with your permission will we email you for any other reason - - e.g. to let you know about special promotions. We know this is a privilege and not a right...we don't like getting unwanted junk email either. You have the option to decline or approve email communications from us at any time. Just select the appropritate response in your account information.

What about "cookies"?
"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information, but they do enable us to provide features such as re-ordering and to store items in your shopping cart between visits. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. Even without a cookie, you can still use most of the features in our store, including placing items in your shopping cart and purchasing them.

Will Bubbles of Laguna disclose the information it collects to outside parties?
Bubbles of Laguna does not sell, trade, or rent your personal information to others.  Also, Bubbles of Laguna may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will include no personally identifying information.

In summary
We are committed to protecting your privacy. We use the information we collect on the site to make shopping at Bubbles of Laguna  possible and to enhance your overall shopping experience. We do not sell, trade, or rent your personal information to others, nor will we ever. If you never want to receive any announcements or special offers from us, just check the appropriate box during registration.

Your consent
By using our Web site, you consent to the collection and use of this information by Bubbles of Laguna.

If we ever change our privacy policy, we will post those changes on your Profile page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.  You will then have an opportunity to accept our new policies and give your consent before we use your information.


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